1. General Information
At Dentares Smile Clinic, we value the privacy and security of your personal data. This Privacy Policy explains what information we collect when you visit our website (dentaresclinic.com) or use our online forms, how we use it, and how we protect it.
2. Data We Collect
- Contact Information: Name, surname, phone number, email address (only when voluntarily submitted via appointment or contact forms).
- Technical Data: IP address, browser type, device information, and browsing behavior on our website (through cookies and similar technologies).
- Form Content: Brief descriptions provided by you regarding your treatment request (no detailed medical history, diagnosis, or sensitive medical records are collected online).
3. Purpose of Data Use
The data we collect is used for the following purposes:
- To process your appointment requests and respond to inquiries,
- To provide information about our services,
- To improve user experience on our website,
- To comply with legal obligations,
- To perform statistical analysis and marketing activities (cookies, Meta Pixel, Google Analytics, etc.).
Note: Health-related data such as diagnoses or treatment history is recorded only during in-person consultations and is not collected through our website.
4. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and to measure the effectiveness of marketing campaigns.
- Essential cookies (necessary for website functions),
- Analytical cookies (Google Analytics, etc.),
- Marketing cookies (Meta Pixel, etc.).
You may manage or disable cookies in your browser settings. For EU visitors, explicit consent is requested upon first entry to the site.
5. Data Sharing
Your personal data may only be shared with third parties in the following cases:
- Service providers (e.g., hosting, IT infrastructure, security services),
- Advertising and analytics providers (Meta, Google, etc.), but only in anonymized or aggregated form,
- Official authorities when legally required.
We never share your medical history or sensitive data with third parties.
6. Data Security
We apply technical and organizational measures, such as SSL encryption, firewalls, and access controls, to protect your personal data against unauthorized access.
7. International Data Transfer
If our servers or service providers are located outside your country, your data is protected under the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
8. Your Rights
You have the right to:
- Access and request information about your personal data,
- Request corrections of inaccurate or incomplete data,
- Request deletion of your personal data,
- Object to or restrict processing,
- Withdraw your consent at any time.
To exercise these rights, please contact us at info@dentaresclinic.com.
9. Contact
Dentares Smile Clinic
Address: Antalya, Turkey
Email: info@dentaresclinic.com
Phone: +90 530 839 5437